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How sga55 Protects Your Account Data

Your account with sga55 — including the wallet details you connect via DANA, OVO, or GoPay — is handled under a clear data policy designed to keep your personal information within the boundaries you expect.

DANA, OVO, GoPay wallet data protectedAccount-level data stored securelyYour right to access and delete dataContact path for all privacy requestsIndonesia-eligible accounts only
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sga55 How sga55 Protects Your Account Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Our live chat is the fastest route for privacy questions, including requests to review or update the wallet data — DANA, OVO, or GoPay — linked to your account.
Email Privacy Request For formal data requests — deletion, portability, or a full record of what we hold on your account — email is the right channel.
Account Settings Panel Many data preferences can be managed without contacting support at all. Inside your account settings panel you can update your contact details, review the payment methods you have connected, and adjust cookie and notification preferences.
HOW WE HANDLE DATA

Our Data Handling and Security Practices

Account Data Storage

Registration details and linked wallet information — including your DANA, OVO, or GoPay identifiers — are stored on servers with access controls restricted to authorised personnel only.

Cookie Use and Control

We use session cookies to keep you logged in and functional cookies to remember your display and language preferences between visits. Analytics cookies are set only with your consent on first visit.

Payment Data Handling

When you make a deposit via DANA or a withdrawal via GoPay, the transaction is processed through the payment gateway and we receive a confirmation token — not your full wallet credentials.

Data Retention Policy

We keep your account data for as long as your account is active or as required by the regulations applicable in your region.

Your Rights Over Your Data

You have the right to ask what personal data sga55 holds about you, to correct inaccurate information, and to request deletion where no legal retention obligation applies.

Third-Party Access Limits

We do not sell or rent your personal information to advertisers or data brokers. The only third parties who access any portion of your data are the payment processors handling your DANA, OVO, or GoPay transactions, and the game studios…

Privacy Policy Questions We Hear Most

These are the questions about data handling and account privacy that come through our support team most often. If your question is not covered here, the live chat and email paths on this page connect you directly to someone who can check your specific account situation — particularly useful if you have recently changed your linked e-wallet from OVO to DANA or GoPay and want to confirm the old data has been cleared.

We collect the name, contact details, and e-wallet information you provide during registration — for example, your DANA account number or OVO mobile number. We also log session data such as device type and pages visited to keep your account secure. We do not collect more than is needed to verify your identity and process your transactions.

Your wallet identifiers are stored with access controls in place and used only to match deposits and withdrawals to your account. We receive a transaction token from the payment processor rather than your full wallet credentials. Your OVO or GoPay PIN is never transmitted to or stored on our systems at any point in the payment flow.

We share data only with the payment processors handling your DANA, OVO, or GoPay transactions, and with game studios like Pragmatic Play or Evolution whose content runs in our lobby. These parties handle your data only for their specific service purpose. We do not sell your data to advertisers or any third-party data broker.

After you close your account, we remove most personal data from active systems within the period required by applicable local regulation. Transaction records linked to DANA, OVO, or GoPay payments may be retained for a longer period where financial regulation requires an audit trail. You can ask our support team for the specific retention period that applies to your account type.

Yes. Email our support team with your registered account ID and the e-wallet type you use — DANA, OVO, or GoPay — so we can locate your profile. We will provide a summary of the personal data we hold. An identity verification step is required before we release any account information to ensure the request is coming from the account holder.

Send a deletion request through email or live chat, including your account ID. We will process the request and remove your personal data where no legal retention obligation applies. If you have open transaction records tied to GoPay or OVO withdrawals still under review, we may need to retain those until the transaction is fully settled before deletion can be completed.

We use session cookies to keep you logged in, functional cookies to remember your preferences, and analytics cookies that require your consent. You can withdraw analytics cookie consent through your account settings panel at any time. Session cookies are necessary for the account to function and cannot be disabled without ending your logged-in session.

No. We do not use your personal data — including your DANA, OVO, or GoPay wallet details or your session activity — for targeted advertising profiling. Any in-platform notifications about promotions are based on your account status, not on external advertising profiles built from your browsing data shared with third-party ad networks.

When you update your linked wallet in the account settings panel, the new wallet identifier replaces the old one after a verification step confirms account ownership. The previous OVO identifier is removed from active use. If you want confirmation that the old wallet data has been cleared from our records entirely, contact support and we can confirm the status of that specific data field on your account.

Availability and data handling for accounts in Indonesia depend on local law and eligible regions. Players in Bekasi and across Indonesia who hold eligible accounts are subject to the same data practices described on this page. If local regulation applies additional rights or obligations, we follow those where they apply to your account. Our Indonesia support team can clarify the specific position for your account on request.

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